Terms & Conditions

1. Definitions

In these Terms and Conditions:

• "Service" refers to the consulting services provided by Parvane and access to our website
• "We," "Us," "Our" refers to Parvane, a business consulting firm operating in Quebec, Canada
• "You," "Your," "Client" refers to the individual or organization accessing our website or engaging our consulting services
• "Agreement" refers to these Terms and Conditions together with any specific engagement agreements
• "Content" refers to all information, text, graphics, and materials available through our website or services

2. Acceptance of Terms

By accessing our website or engaging our consulting services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

We reserve the right to modify these Terms and Conditions at any time. Changes become effective upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

You must be at least 18 years of age and have the legal capacity to enter into binding agreements to use our services or website.

3. Service Description

Parvane provides business consulting services in three primary areas:

• Francophone Market Entry: Guidance for organizations establishing presence in Quebec and francophone Canadian markets
• Cultural Integration Consulting: Support for organizations navigating workforce diversity and multicultural operations
• Heritage Business Continuation: Specialized guidance for multi-generational businesses addressing succession and adaptation

Service availability, scope, and delivery methods are subject to change. Specific services provided will be outlined in individual engagement agreements.

Our website provides information about our services but does not constitute a solicitation or offer to provide services in jurisdictions where we are not authorized to operate.

4. User Responsibilities

Acceptable Use

When using our website or services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use services only for lawful purposes
• Respect intellectual property rights
• Refrain from attempting to gain unauthorized access to our systems

Prohibited Activities

You may not:

• Use our services for fraudulent or illegal purposes
• Transmit harmful code, viruses, or malicious software
• Attempt to interfere with the proper functioning of our website or services
• Harvest or collect information about other users
• Misrepresent your identity or affiliation
• Violate any applicable laws or regulations

5. Intellectual Property

Our Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Parvane or its content suppliers and is protected by Canadian and international copyright laws. Our trademarks and service marks may not be used without our prior written permission.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. This license does not include any right to:

• Modify, copy, distribute, or reproduce website content
• Use content for commercial purposes without authorization
• Remove copyright or proprietary notices
• Transfer or sublicense your access rights

Client-Provided Content

Information and materials you provide during consulting engagements remain your property. We will use such materials only as necessary to provide services and will maintain confidentiality as outlined in specific engagement agreements.

6. Consulting Services Terms

Engagement Process

Consulting services begin upon execution of a specific engagement agreement that outlines scope, deliverables, timeline, and fees. These Terms and Conditions supplement but do not replace specific engagement agreements.

Service Delivery

We will make reasonable efforts to deliver services as outlined in engagement agreements. However, service delivery may be affected by factors beyond our control, including client cooperation, access to information, and third-party dependencies. Timelines are estimates unless specified as firm deadlines in engagement agreements.

Client Cooperation

Effective service delivery requires client cooperation, including timely provision of information, access to relevant personnel, and reasonable responsiveness to communications. Delays in client cooperation may affect project timelines and outcomes.

Modifications to Scope

Changes to engagement scope must be documented through written amendments to the original engagement agreement. Additional fees may apply for scope expansions.

7. Payment Terms

Fees for consulting services are outlined in specific engagement agreements. Unless otherwise specified:

• Fees are quoted in Canadian dollars (CAD)
• Payment is due within 30 days of invoice date
• Late payments may incur interest charges at a rate of 1.5% per month
• We reserve the right to suspend services for overdue accounts

Fees quoted represent base engagement fees. Additional expenses incurred during service delivery (such as travel, if required and pre-approved) will be billed separately.

All fees are non-refundable once services have commenced, except as may be specified in individual engagement agreements.

8. Confidentiality

We recognize that client engagements often involve sensitive business and personal information. We maintain strict confidentiality regarding:

• Client business information and strategies
• Financial and operational data
• Family business matters and succession discussions
• Any information designated as confidential

Confidentiality obligations are formalized in specific engagement agreements and remain in effect following engagement completion.

Exceptions to confidentiality may occur when disclosure is required by law, regulation, or court order, or when necessary to enforce our rights under these terms.

9. Disclaimers

Service Disclaimer

Our consulting services are provided based on information available at the time of engagement and our professional judgment. We make no guarantees regarding specific outcomes, results, or business performance following implementation of our recommendations.

Website Disclaimer

Our website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

Not Legal or Financial Advice

Our consulting services focus on business strategy, cultural dynamics, and organizational development. We do not provide legal advice, accounting services, or investment recommendations. Clients should consult appropriate professionals for such specialized guidance.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• Our total liability for any claims arising from services provided shall not exceed the fees paid for the specific engagement giving rise to the claim
• We shall not be liable for indirect, incidental, consequential, or punitive damages
• We shall not be liable for losses resulting from client decisions, market conditions, regulatory changes, or third-party actions
• We shall not be liable for delays or failures due to circumstances beyond our reasonable control

These limitations apply regardless of the legal theory upon which liability is based and survive termination of any engagement.

11. Indemnification

You agree to indemnify and hold harmless Parvane, its consultants, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights.

12. Termination

Termination by Either Party

Either party may terminate a consulting engagement with written notice as specified in the engagement agreement. Fees for services rendered prior to termination remain due and payable.

Termination for Cause

We may immediately terminate services if you:

• Fail to pay fees when due
• Violate these Terms and Conditions
• Engage in conduct that we reasonably believe may harm our reputation or violate laws

Effect of Termination

Upon termination, your right to use our services ceases. Provisions regarding confidentiality, intellectual property, payment obligations, and dispute resolution survive termination.

13. Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts located in Quebec City, Quebec.

Informal Resolution

Before initiating formal legal proceedings, parties agree to attempt good faith resolution through direct discussion. Either party may initiate this process by providing written notice describing the dispute and proposed resolution.

14. General Provisions

Entire Agreement

These Terms and Conditions, together with any specific engagement agreements and our Privacy Policy, constitute the entire agreement between you and Parvane regarding use of our website and services.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these terms or any rights granted hereunder without our prior written consent. We may assign these terms in connection with a merger, acquisition, or sale of assets.

Notice

Notices under these terms should be sent to [email protected] and shall be deemed received when acknowledged.

15. Contact Information

For questions about these Terms and Conditions, please contact: